Commercial clerk EFZ

As a business administrator, you are the linchpin of a company. You carry out administrative work in private or public companies. The tasks vary depending on the employer’s field of activity and the type of employment. You have contact with customers, suppliers or employees, you organise meetings and events or you prepare quotations and invoices and post the invoices. You will work in various departments during your apprenticeship with us. You will gain an insight into the purchasing, order processing, finance, HR and project management departments.

Job title after the apprenticeship

Businessman/woman with federal certificate of proficiency

Duration of apprenticeship

3 years


  • Office supplies management
  • Issuing orders
  • Processing customer orders
  • Coordinating deliveries
  • dunning, managing the cash register
  • Posting accounts payable invoices
  • Assistance with personnel administration activities
  • Assistance with project work

Apprenticeship at Aluwag AG

As a commercial clerk, you will be responsible for various administrative tasks in our company. You will usually need a computer for your work. You will pass through several departments in our company. In the first year of your apprenticeship, you will start in the Purchasing department. You will be responsible for managing office supplies and will support our purchasing team with orders, invoices and much more. You will have your first contact with our suppliers. In the second year of your apprenticeship, you will move to the Order Processing department. In this department, you will coordinate deliveries with our team and assist with other tasks. You will spend the first six months of your final year in Finance and Project Management. In Finance, you will assist with account assignment and posting invoices and take on many other tasks. In project management, you will assist with projects, liaise with our customers and, if suitable, take on a small project of your own. In the last semester of your apprenticeship, you will continue to provide support in project management but will be a new member of the HR department. In the Human Resources department, you will be responsible for the recruitment of temporary staff. This includes administrative tasks such as the entry and exit of temporary employees. You will also independently plan and organise an apprentice excursion and the National Future Day. You will also assist with other personnel projects. You will be in close contact with our customers, suppliers and employees in all areas. You will write letters, e-mails, minutes, etc.

Requirements for successfully completing this apprenticeship

  • Completed primary school
  • Verbal and written fluency
  • Organisational talent
  • Knowledge of foreign languages (English and French)
  • Good comprehension skills
  • Sense of responsibility
  • Reliability
  • Outgoing personality
  • Independent way of working

Further training opportunities

Professional examination

  • e.g. finance and accounting specialist
  • e.g. HR specialist with federal certificate
  • e.g. management assistant

Higher professional examination

  • e.g. certified expert in accounting principles and controlling
  • e.g. Head of HR with a federal diploma

Higher technical college

  • e.g. Dipl. Bankwirtschafter/in HF
  • e.g. Dipl. Versicherungswirtschafter/in HF

University of Applied Sciences

  • e.g. Bachelor of Science (FH) in related subject areas

Postgraduate studies

  • e.g. Certificate of Advances Studies (CAS) in related fields

As you can see, the EFZ commercial apprenticeship is a good basic qualification. With the appropriate further training, you can deepen your knowledge in specific subjects and thus specialise.


We hope that we have aroused your interest in this versatile and modern profession. Send your application by e-mail to